POPIA Notice

Responsible party

Dwelqora is the responsible party for personal information it determines how and why to process. Privacy queries may be directed to hello@dwelqora.co.za.

Purpose and lawful processing

We process information to assess enquiries, perform agreed advocacy, mediation and dispute-support services, communicate with relevant parties when authorised, manage records and comply with applicable obligations.

Information and recipients

Information may include identity and contact details, property and lease information, account records, correspondence and evidence relevant to a matter. It may be shared with authorised parties, service providers or public bodies where necessary, instructed or legally required.

Your rights

• Request access to your personal information
• Ask for inaccurate information to be corrected
• Object to certain processing where permitted
• Request deletion where retention is not required
• Submit a complaint to South Africa's Information Regulator

Security and cross-border processing

We take reasonable measures to prevent loss, misuse, unauthorised access or disclosure. If information is processed outside South Africa, we take reasonable steps to ensure appropriate protection.